1. What are cookies?
Cookies are small text files that are downloaded and stored on a user's device when accessing a website. They allow the website to remember information about the visit (language preferences, session status, etc.) to facilitate later use and make the site more useful.
According to their purpose, cookies can be classified as:
Technical / Essential
Required for the basic functioning of the site. Do not require consent.
Preference / Functional
Remember user choices (language, theme). May require consent if not strictly necessary.
Analytics
Measure user behavior for statistical purposes. Require consent.
Third-party
Set by domains other than the visited one. Require express consent.
2. Cookies we use
Below are the cookies used by this website:
| Name | Type | Purpose | Duration | Consent |
|---|---|---|---|---|
| locale | Functional | Stores the user's language preference (es/en), set explicitly by the user via the language selector. | 1 year | Not required |
| sb-*-auth-token | Technical / Essential | Management of authenticated user sessions. Required for access to the private area. | Session / 1 week | Not required |
| cookie_consent | Technical / Essential | Stores user's consent decision on non-essential cookies to avoid showing the banner on subsequent visits. | 1 year | Not required |
Este sitio This site does not use analytics, advertising, or tracking cookies. No user navigation or behavior data is stored for statistical purposes.
3. Third-party cookies
When the user grants consent, the support chat widget provided by Tawk.to is loaded. This service may set its own cookies on the user's device to manage the chat session and widget preferences.
| Provider | Service | Purpose | Consent |
|---|---|---|---|
| tawk.to | Support chat | Real-time chat management and support widget preferences for the user. | Required |
If the user does not grant consent, the chat widget will not load and Tawk.to will not set any cookies on the device.
4. Consent and preference management
When accessing the site for the first time, an informational banner is displayed allowing the user to choose between:
- Aceptar todas: Accept all: both essential and third-party cookies (Tawk.to chat) are activated.
- Solo esenciales: Essential only: only essential technical cookies are activated. Third-party chat is not loaded.
The user can modify or withdraw consent at any time from the panel below:
Preferencias actuales de cookies
Cookies esenciales
Sesión, idioma, consentimiento. Siempre activas.
Chat de soporte (Tawk.to)
Permite usar el chat de atención al cliente en tiempo real.
Additionally, you can block or delete cookies from your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Preferences → Privacy and security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, search and services → Cookies
Disabling essential cookies may prevent the service from functioning correctly.
5. Your rights
Regarding cookies that may process personal data, users have the right to access, rectify, delete, limit processing and object to it, in accordance with GDPR and national data protection law. To exercise these rights, contact us at hello@atalayasec.com.
You may also file a complaint with the Spanish Data Protection Authority (AEPD) if you believe the processing does not comply with applicable regulations.
6. Contact
For any questions about this Cookie Policy, you can contact us at hello@atalayasec.com.